Apple Extends Repair Program For 2011-13 MacBook Pros With Video Issues

Apple Extends Repair Program For 2011-13 MacBook Pros With Video Issues - Apple has extended its repair program to fix MacBook Pros that have video issues, which result in distorted screens. This issue is said to be related to faulty Nvidia and AMD chips that were shipped with MacBook Pros between February 2011 through February 2013. The MacBook repair program was scheduled to end this year on February 27th, but received an extension to December 31st.

In addition, a small percentage of 15 and 17-inch MacBook Pro models sold between February 2011 and February 2013 may display a distorted screen, or a scrambled video while using a Mac. This issue also causes problems with random restarts and will sometime show no video on the screen. As noted above, this has to do with a faulty batch of Nvidia and AMD chips shipping with the MacBook devices.

According to the note that Apple posted up on its support page, it reads that the repair program does not extend the standard warranty coverage of the MacBook Pro, but it does cover affected MacBooks until December 31st, 2016. You can read the note below…

“The program covers affected MacBook Pro models until December 31, 2016 or four years from its original date of sale, whichever provides longer coverage for you.”

Below is a list of all affected MacBook Pro devices:

• MacBook — 15-inch early 2011
• MacBook — 15-inch late 2011
• MacBook — Retina, 15-inch, mid 2012
• MacBook — 17-inch early 2011
• MacBook — 17-inch late 2011
• MacBook — Retina, 15-inch, early 2013.

If you haven’t been contacted by Apple about your repair, but you’ve paid for the repair program, you will be eligible to apply for a reimbursement by contacting the company, as noted below.

“Apple is contacting customers who paid for a repair either through Apple or an Apple Authorized Service Provider to arrange reimbursement.”

You can see if your MacBook Pro is affected by video issues through Apple’s Check Coverage web tool. The company or an Apple Authorized Service Provider will repair affected MacBook Pro systems for free. Source: iPhoneinformer